Privacy Policy

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Effective Date: August 8, 2026

At French Broad Flooring LLC we respect your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact our retail flooring store.

We may collect information you provide directly to us, such as your name, email address, phone number, mailing address, and any information you submit through a contact form, quote request, or other website form.

We may also automatically collect basic information about how you use our website, such as your IP address, browser type, device information, pages visited, and general website activity. We may use cookies and similar technologies for website functionality and analytics.

We may use the information we collect to:

• Respond to questions and requests for flooring estimates or services.
• Provide information about our products and services.
• Schedule consultations or appointments.
• Process transactions or fulfill requests.
• Improve our website, products, and customer service.
• Send promotional communications when permitted by law or when you have requested them.
  

We do not sell your personal information. We may share information with trusted service providers that help us operate our website, process payments, provide communications, or perform other business services. We may also disclose information when required by law or when necessary to protect our rights, customers, or business.

Our website may use cookies and similar technologies to remember preferences, understand website traffic, and improve your online experience. You can adjust your browser settings to refuse or limit cookies, although some website features may not function properly as a result.

We take reasonable measures to protect personal information from unauthorized access, use, or disclosure. However, no website or electronic transmission can be guaranteed to be completely secure.

You may contact us to ask about the personal information we maintain about you or to request that we update or correct your information. You may also opt out of certain marketing communications by following the unsubscribe instructions in those communications or contacting us directly.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.